NAPO St. Louis June Program
Insight to Impact: Using DISC to Understand Behavior for Building Stronger Connections

During this presentation, Lisa is going to teach you how to communicate with others using DISC to help you effectively:
- Have a more collaborative working relationship with your client.
- Turn your frustration into understanding the behavior of others.
- Stand out among your competition.
Learning Objectives
- Characteristics of each DISC style.
- Your DISC style.
- How to quickly assess the DISC style of others.
- Practical tips to adapt to other DISC styles in any situation.
All this will help you appreciate other behaviors to reach the common goal faster and with much less stress.
Our Presenter - Lisa Bianco
Lisa Bianco is owner of Lisa Bianco, LLC. She has worked with clients as a Certified DISC Practitioner, Organizer, and Yoga Instructor. Lisa is married and has two adult children who have left the nest. She is currently a dog mom to her maltipoo, Kirby. Lisa enjoys traveling, reading, spending time outdoors, and creating memorable moments with family and friends.
Meeting Format
9:00am Optional: Socializing/Networking
9:15am Welcome/Introductions
9:30am Business Partner Spotlight
9:45am Featured Program
10:45am Business Tips Breakout
11:15am Announcements
11:30am Adjourn/Optional: Q&A for New Members & Guests
Guests can register for $20 on our website.
Chapter Members & Business Partners do not need to register for this meeting. Please sign in at the membership table when you first arrive.
Veteran members - don't forget to bring your name tag. If this is your first in-person meeting, we will have a name tag for you.
A reminder that our trade table is available to swap business-related resources, such as books, bags, and home office materials. If no one takes your item(s), please take them back. You can bring them to the next meeting!