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Upcoming events

    • May 12, 2014
    • 11:00 AM - 2:00 PM
    • Commerce Bank - 300 N. Kirkwood Road, Kirkwood MO 63122

    Golden Nuggets of Sales and Service

    In a world where everyone seems to do the bare minimum to get by, Nancy Friedman will show you how to go above and beyond what “everyone else” does. In this session, Nancy will share 21 great, unexpected customer service techniques to help you rise above that mass of grey average and become an island of excellence in an ocean of mediocrity.

    This session is jam packed with ideas to make your organization GREAT!  As one of America’s most asked back speakers, Nancy’s programs are sought out by those who want to raise the bar in customer service as well as their revenue.


    A unique motivational and humorous presenter, Nancy’s programs fit all industries and job titles. Her laugh out loud, dynamic presentations have been presented in dozens of countries around the world. Her topic of sales and customer service is universal.

    Oprah, The Today Show, CBS This Morning, CNN and Fox News are just a few of the national shows she’s appeared on over the years. Named one of the 25 most influential businesswomen in St. Louis, Nancy’s common sense and down to earth material makes great sense.

    Presented By: Nancy Friedman - The Telephone Doctor

    Meeting Format

    • 11:00am - 11:30am  Socializing and Networking 
    • 11:30am - 12:00pm  Welcome, Introductions & Associate Member Spotlight
    • 12:00pm - 1:00pm    Educational Program
    • 1:00pm - 1:30pm      Chapter Business Meeting
    • 1:30pm - 2:00pm      Optional Q&A Session for New Organizers  

        • July 14, 2014
        • 11:00 AM - 2:00 PM
        • Commerce Bank - 300 N. Kirkwood Road, Kirkwood MO 63122

        Conference Recap and Favorite Organizing Products

        NAPO-St. Louis members who attended the 2014 NAPO National Conference will share something they learned from their favorite conference session. NAPO St. Louis Members who did not attend conference will show off their favorite organizing products and how they use them with clients. 

        Presented by: NAPO-St. Louis Members


        Meeting Format

        • 11:00am - 11:30am  Socializing and Networking 
        • 11:30am - 12:00pm  Welcome, Introductions & Associate Member Spotlight
        • 12:00pm - 1:00pm    Educational Program
        • 1:00pm - 1:30pm      Chapter Business Meeting
        • 1:30pm - 2:00pm      Optional Q&A Session for New Organizers  

          Past events

          April 14, 2014 April Chapter Meeting
          March 10, 2014 March Chapter Meeting
          February 10, 2014 February Chapter Meeting
          January 13, 2014 January Chapter Meeting
          November 11, 2013 November Chapter Meeting
          October 14, 2013 October Chapter Meeting
          September 09, 2013 September Chapter Meeting
          August 19, 2013 August Virtual Program
          July 08, 2013 July Chapter Meeting
          May 13, 2013 May Chapter Meeting
          April 08, 2013 April Chapter Meeting
          March 11, 2013 March Chapter Meeting
          February 11, 2013 February Chapter Meeting
          January 14, 2013 January Chapter Meeting
           
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